Privacy Policy

1. Scope

This Privacy Policy applies to the main website, enquiries, quotations, orders, payments and customer support handled by Skk Developers Global it Services. Individual mobile applications and institution-specific ERP services may have additional privacy policies published separately for their users.

2. Information we collect

Depending on how you interact with us, we may collect:

• Name, organisation, designation and contact details such as phone number, email and address.
• Service requirements, quotation selections, project details, messages and support communications.
• Order, invoice, payment status, transaction reference and delivery details.
• Technical information such as IP address, browser, device type, referring page and website usage data.
• Information you authorise us to process while delivering software, hosting, installation or support services.

3. How we use information

• To respond to enquiries, prepare quotations and provide requested products or services.
• To process orders, payments, licences, delivery, installation, renewals and support.
• To communicate service notices, transaction updates and important account information.
• To maintain security, prevent fraud, diagnose technical issues and improve the website.
• To keep accounting, tax and compliance records and meet lawful obligations.

We do not sell or rent personal information.

4. Online payments

Online payments may be processed by Razorpay or another authorised payment service provider. Payment credentials such as complete card numbers, CVV or UPI PIN are entered on the payment provider’s secure systems and are not stored by us. We may receive transaction identifiers, payment status, method type and limited payer details required for reconciliation, support and refunds.

5. When information may be shared

We may share only the information reasonably required with payment processors, hosting and cloud providers, messaging providers, delivery partners, manufacturers, installation partners, accountants or professional advisers assisting with the order. Information may also be disclosed when required by law, regulation, court order or to protect customers, our business and the public.

Service providers are expected to process information for the agreed purpose and under appropriate confidentiality and security obligations.

6. Cookies, analytics and external services

Our website may use essential cookies and analytics tools to understand traffic, performance and page usage. Embedded maps, fonts, social links and communication services may receive technical information under their own privacy terms. You can restrict optional cookies through your browser, although some website functions may be affected.

7. Data retention and security

We retain information only for as long as needed to deliver services, maintain warranties and support, resolve disputes and meet accounting, tax or legal requirements. We use reasonable administrative and technical safeguards, including access controls and secure connections. No internet transmission or storage method can be guaranteed to be completely secure.

8. Your choices and corrections

You may contact us to request access to, correction of or deletion of personal information under our control, subject to legal, contractual and record-retention requirements. You may also opt out of non-essential promotional communication. We may verify your identity before acting on a request.

This website and our general business services are not intended to collect personal information directly from children without appropriate institutional or parental authorisation.

9. Privacy contact