1. Software and digital-service delivery
Standard software licence activation, account access or digital setup is normally delivered within a minimum of 1 working day and a maximum of 7 working days after confirmed payment and receipt of all required customer information.
Custom software, website development, data migration, integration, branding, training and other project-based work follows the milestone or timeline stated in the accepted quotation. Digital delivery may be made through email, secure credentials, a download link, remote setup or account activation.
2. Hardware, biometric and printed-product delivery
Available physical products are normally delivered within a minimum of 3 working days and a maximum of 15 working days after order confirmation and payment.
Custom printing, specially procured hardware, bulk quantities, installation-dependent orders and remote destinations may require additional time. If a different timeline applies, it will be communicated in the quotation or order confirmation before fulfilment.
3. Delivery locations and charges
Physical delivery is available to serviceable Indian locations. Shipping, packing, insurance, installation and travel charges are included only when stated in the quotation or invoice. Additional charges for remote locations, special handling or expedited delivery will be communicated before confirmation.
The customer must provide a complete address, PIN code and active contact number. We are not responsible for delay or additional cost caused by incomplete or incorrect delivery information.
4. Dispatch and tracking
Where courier tracking is available, the tracking reference will be shared through email, phone or messaging after dispatch. Local delivery or installation may be coordinated directly by our team. Delivery is considered complete when the product is delivered to the stated address or accepted by an authorised recipient.
5. Delays and unavailable products
Delivery may be affected by stock availability, manufacturer schedules, custom production, courier disruption, weather, public holidays, transport restrictions or events outside our reasonable control. We will communicate a material delay and provide a revised estimate. If we cannot fulfil an order, the customer may select an alternative or receive an eligible refund under our Refund and Cancellation Policy.
6. Inspection at delivery
Please inspect the package and product promptly. Visible damage, missing items or an incorrect product should be reported within 48 hours of delivery with the invoice and clear photos or video. Do not discard the original packaging until the matter is resolved. Installation scheduling, if purchased, may be separate from the courier delivery date.
7. Delivery support
Skk Developers Global it Services
Bhore-Pagra Road, Near Indian Oil Petrol Pump, Bijaipur, Gopalganj, Bihar – 841508, India
Email: services@skkdevelopers.co.in
Phone: +91 82924 64812